Cancellation & Refund
Depending on the reasons for your cancellation we use our own
discretion when applying our cancellation policy but we feel it is
important to make guests aware of their liabilities in the event of
having to cancel a pre-booked stay. We are particularly vulnerable
to guests who cancel close to the day of their arrival and so we
advise all guests to avail of travel insurance which includes
cancellation cover.
When making a booking we require a deposit from
you. Should you have to cancel less than 6 weeks in advance of your
arrival date we reserve the right to retain the booking deposit. If
we have enough time to replace the booking with an alternative, 100%
of any revenue earned will be used to offset any cancellation
charges.
In practice this means that our guests do not incur
cancellation charges, if we - or you - find alternatives to cover
the booking. Any bank and/or credit card changes will be taken off
the refund.